Tom_and_Jerry response time

So I ordered from this vendor and my order got seized by customs. I had tried to contact him 3 weeks after the item was shipped when it didn't show to ask for an ETA in case it might have gotten lost/seized. He doesn't respond. I find out it's seized and told the vendor what happened and he still doesn't respond after 3 days. Does he normally do this? And any idea on his policy on seizures? All it says is that there are no refunds to non-home addresses, which isn't the case for me. I figure that it's a lost cause now, so left 0/5 feedback. Anyone deal with him recently with their order going well?