Permanent mute for item scamming on my iron man

Just got a permanent mute on my iron man, jagex provides no customer support. The only customer support they have is twitter which will just answer "tweets about mutes/bans will be ignored". This is also the first offense ever on this account. I can't imagine jagex would just perma mute a player on his first offense.

Also when i pressed the evidence it didn't actually gave me real evidence it just gave me a comment left by a moderator: "Players must not scam or deceive other players".

Anyways reddit is apperently the only place i can go with this so i'm just hoping by posting this, this will get alot of attention and people will learn to realise that jagex doesn't care about their players. Even if they say they do. If they really cared about their players they could atleast provide proper customer support. Every succesfull business on the world has good customer support.

Here are some pictures as proof, will provide more screen shots if requested :)

Imgur Imgur