I can't seem to get a straight answer anywhere, so does anyone here have advice/experience with leaky basements?

So here's the story...

I live on the main floor of a house with two units. I also am the only one who has access to the house's unfinished basement. A couple of weeks ago, I started hearing loud banging off and on when the plumbing was used. I thought nothing of it, until last week, when I took a peek down in the basement and saw water pooling on the west end of it. Upon further examination, water seemed to be coming down in a small deluge whenever the upstairs tenant would use the plumbing.

As of now, the west side of the basement (where the pipe is) has at least an inch-thick layer of water along the floor, tapering off somewhere around the middle. I've also noticed a bit of water on the east side, which is where the house's sump pump is located.

I've contacted my landlord, who directed me to make an appointment and get it addressed, but they won't be able to come out until next Wednesday. Meanwhile, while the flooding doesn't seem to be getting dramatically worse, it's still fairly constant and I have a few concerns that I'm hoping someone here can shed some light on.

  • I noticed that the pooling water is approaching my gas furnace - should I be concerned about that? As I said, the water is maybe an inch deep, and doesn't seem consistent enough to rise above that level. Googling has told me that flooding of any kind near the furnace can result in fire and/or explosion. I contacted Enbridge's emergency line (as their site tells you to do in case of flooding), but they basically blew me off.

  • Due to the water build-up, the house is starting to get a rather musty smell, which I'm assuming is mold. There are resources all over the internet about mold, but they all seem to say something different about when you should worry. I bought an air purifier yesterday to help deal with the smell, but is there anything else I should be doing?

  • Are there any other services I should be calling in the meantime that I might not be aware of?

  • I read that, since it's likely the leaky pipe is the main water supply, I could potentially shut off the pipe entirely to minimize damage. Not sure if it's necessarily worth it since it would mean my neighbour and I living without water for the next five days, unless there's something I'm missing?

I'm feeling pretty frustrated and nervous about this whole situation, so any help you guys have to offer would be really appreciated. Thanks!

Posted Oct 16, 2015, 12:09 AM UTC

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acersgonewild•

An inch of water isn't going to cause issue with a furnace in terms of it catching fire or blowing up. There could be potential for an electrical short causing a breaker to flip but that is doubtful .

If the water is coming in when someone is using the upstairs plumbing it is most likely a drain is broken not the fresh water supply lines. If it were a supply line the water would be constantly flowing. A plumber is needed obviously.

Yes the musty smell is mould, an air freshener Will do nothing.

Get a wet vac or a squeegee and a mop. Use watered down bleach or mold killer and clean. If it the main stack that is broken, that is the 3" iron drain , and I'm making an assumption this is an older house, that is broken below the upstairs washroom you probably have feces in the water. If it the ptrap of a sink or tub or broken on one of the lines going to the stack before the toilet then it's not so bad as you are dealing with mostly just soapy water.

Either way it need to be located fixed and sanitized asap.

4
TreeDefiesFireOPLeslieville•

Thanks man. Come to think of it, I did see some soap residue in the water on occasion, so that clears things up a bit. If it was feces, my life would be infinitely worse.

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YetAnotherWTFMoment•

5 Days for a plumber? You should call a list of plumbers until you get someone that can get there like yesterday. The landlord is a moron for not getting on this fast. Water can cause $$,$$$ of damage rather quickly. Try to figure out where exactly the water is coming from - does it come out when the upstairs tenant uses what? the toilet? shower? kitchen sink? Water hammer explanation is correct - I would suspect shower/bath. If there is any way to eyeball where the break is, do so. Otherwise, good luck on the clean up, mold remediation etc.

Rent a WetVac from HomeDepot or Stephensons, and drain the water into the sump.

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LoraxlRose•

Almost word for word what I was about to type. This is a situation that requires a plumber right now. Waiting five days isn't acceptable for a flood, even a minor one. You can find a long list of highly reviewed plumbers by searching on Homestars.ca. I had to do that last week. Got three quotes. All three plumbers were available for the next morning.

Also agree that a wet-vac is a must. Much quicker and more effective than a mop in this situation. Don't let the water just sit there.

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senorita_topazHigh Park•

i agree with everything other than the homestars recommendation. contractors pay to be on there, and many reviews are not true.

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LoraxlRose•

Most of the guys near the top have well over a hundred reviews and I have trouble believing those are mostly fake. Maybe I'm naive. I will say though that I've used Homestars numerous times to find a plumber, electrician, appliance repairman, basement waterproofer, tree trimmer, roofer, paver, deck builder and AC repairman. I was exceptionally happy with virtually every recommendation from that site and continue to recommend those guys to friends and family. I say "virtually" because the tree trimmers let me down. I left a negative review which showed up on the site for all to see and lowered their rating.

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TreeDefiesFireOPLeslieville•

Can confirm - my landlord is a fucking moron.

Frankly I've had minor leakage issues and mold problems since I moved in here five years ago, which he's been informed about yet refuses to do anything. The only thing that really motivates him to do anything is something near-catastrophic, and even then he does the absolute bare minimum.

I'm also not "allowed" to use other services. The last time I went beyond him to get something repaired because he was stalling, he made it this huge ordeal to ensure that I got paid back for paying for the service out of my own pocket.

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senorita_topazHigh Park•

call any other plumber, document what your landlord told you... so you can take him to the LTB. i would also recommend renting/buying dehumidifier

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[deleted]•

[deleted]

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art_738292•

Is your landlord Asian by any small chance?

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