Public Service Announcement
PLEASE PLEASE PLEASE look in your boxes a little closer for your bonus DLC things if they aren't on the receipt. I just had a customer call me ( five minutes before I clocked out to go home ) and cuss me up one side and down the other because he still couldn't find his DLC for Battlefront.
I explained to him yesterday that it's in the box, but I would be more gladly to see if we had a back up code and unfortunately we didn't. I told him if he wanted to being all his stuff and proof of purchase in the store, we would gladly sort it out for him.
He sent his wife and my ASM ( I'm a SGA) pulled out the gutted copy and showed her where the code was.
Well I get a lovely phone call and he started screaming at me calling my staff and I " incompetent" workers, stupid, and all kind rude things.
If you have an issue we are more likely to fix it, but if you start yelling at us and calling us names, your issue isn't gonna be fixed. DONT BE RUDE, It makes us feel shitty:(
rant done.
Posted Dec 2, 2015, 10:30 PM UTC