Wells fargo

So, about four or five weeks ago, i set up an account with wells fargo (they said it was free through my job) and all ive gotten is a paper with my account and routing number, and i STILL don't have my debit card. Ive talked to one of the personal bankers that i set the account up with, and ive heard nothing from them. I tried calling customer service, and nobody would talk with me. What can i do?