Anyone else try getting new season tickets this year?
Update: as discovered in the comments the phone number in big bold letters at the top of their sharks365 website is wrong. That's a brutal typo, but I've made them aware of it now.
Update 2: They fixed it.
Seems like the Sharks are pushing the 365 thing pretty hard, but either they're not very good at making easy money or they just don't like me. I filled out the contact form for season tickets a week ago and never got any response. I've called multiple times, tried three more times today, it always says "the person at that extension is not available". They have my name, number, and email - I've gotten zero calls and zero emails.
There is no easier sale than me once I've decided I want something. I've done my research, I know the price, I even know the exact seat that I want. Someone literally just needs to write down my credit card number. If the easiest customer possible is having a hard time giving you thousands of dollars: you might be doing something wrong.
Posted Feb 20, 2016, 12:19 AM UTC · edited
Call my sales guy: Andrei Losche at 408.999.5936. If he doesn't reply I'll light him up.
I just went back and checked. The number on their sharks 365 page is 408-599-5757, which is not xxx-999-xxxx like the one you just listed. So I did some searching, it would appear the number on their 365 page is just wrong and not even them. The real number is apparently 408-999-5757 according to this page.
Pretty huge error to put on a site you are pushing so hard as your main sales page haha. Explains why they don't answer me though, but it doesn't really explain why I didn't get a call from filling out the form (that's probably broken too - maybe they should hire me to do their website..)
Pretty hilarious error. Today is supposedly the last day to get the full food and beverage credit so I gave Andrei a call first but called the correct number when he didn't answer. Got Jess instead and she sorted it out for me.
Thanks though, I probably wouldn't have noticed their site was wrong if I didn't read your comment after having just tried calling the wrong one multiple times haha.
That is a pretty amazing screw up. Glad it worked out!