A Guide to saving your ass on high ticket items
I've been flipping for years. In 2011 I lost $1,500 in a case because the buyer claimed that I sent him an empty box. I would like to share my process for saving yourself from getting screwed over like I did. This applies to higher ticket items, $500+
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Film yourself packaging the item: Take a video of you placing the item in the box. Make sure to show: The item is in the box, it is properly sealed, and get a clear shot showing the label. Pay particular attention to the seal, so you can go back and reference the video if your parcel is tampered with. My videos are a minute long and I delete them 60 days after the item has been shipped.
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Always opt for signature confirmation: Not much to say here. It is the best $3 you'll spend in terms of not getting screwed.
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Only ship to verified addresses: Duh
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Use only new boxes: If there is anyway a shipping company can screw you, they will- if they find you shipped in a "used" box, you will not win any claim.
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Follow up with your buyer: After an item is delivered I send the buyer a message to make sure it was received and they are happy with their purchase
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Shipping companies: In my experience, this is how I rank the companies from best to worst 1. FedEx 2. UPS 3. USPS
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Insurance: This is up to you. It can be quite expensive and as I said it is very difficult to win claims with shipping companies. For what it's worth, I usually buy the full declared value cost with FedEx- it is $1 for every $100 of declared value. I do this to protect myself if the package is lost.
While most of my transactions are pleasant, it is very important to take the proper measures to protect yourself as a seller. I hope this guide is helpful to you
Posted Feb 21, 2016, 9:54 PM UTC