On-Site Desktop Support for MSPs
Hi All, So our MSP is off the ground and we are doing well but we have run into a hurdle that we can't quite figure out how to tackle. On-Site Support, we are working most tickets in the evenings but it is hurting our client who is having to redirect us during the days. Any suggestions for a new MSP on how to handle or who to partner with on desktop support? There are ton of folks that do remote support and maybe that is an option but that high touch keeps coming back up. Thoughts? Ideas? Prayers? :)
Posted Feb 25, 2016, 12:45 AM UTC
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