SmartThings Stability Announcement

Got this email from SnartThings today:

First, let us say that we're sorry if you've experienced any issues with your SmartThings service in the last few weeks. We're aware that some customers have been affected, and we have been actively working on ways to improve the stability of SmartThings, and more specifically, Smart Home Monitor.

One thing we've been able to do immediately is to move everyone over to our new backend scheduling database (the system that makes all of your Routines and scheduled actions possible), and this has already made a huge improvement. We've also enhanced our database in a way that will allow SmartThings to run far more smoothly going forward.

We'd like to express our sincerest thanks for your understanding as we work to make a better, more reliable platform. We will continue to update you regarding ongoing efforts to improve the SmartThings platform. If you have any further questions or concerns, please don't hesitate to contact our Support team at support@smartthings.com.

Thanks, The SmartThings Team