r/xboxone•
cloud_boy

[Tech]My xbox one causes my whole internet to go down when I turn it on.

As the title says every time I turn it on my whole internet goes down and gets a high ping but when I turn it off everything is normal. I restarted my router but it still happens.

Posted Apr 26, 2016, 6:50 PM UTC

26
hulksmash865XboxOne•

Does your xbox get an IP address via DHCP or is it set to static? If it's set to static, it's not accidentally set to the same IP as your router is it? Or is there another device on your network with the same IP?

9
XboxOneisanawesome1•

That could really be the issue and I should of thought that...Upvote for you.

2
hulksmash865XboxOne•

Any update? Get your Xbox going without shutting down the router?

1
Freakx2001Obiprime•

Your modem (Cable / DSL) maybe having an issue. Might need a new one from the company

2
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1
XboxOneisanawesome1•

Upgrade your speed or look at upgrading your router.

Can you give us your speedtest results on the console.

Edit:like the other user pointed out make sure your network don't have your console and another device the same IP.

0