r/oculus•
Pinworm45

I've got the red pixels on the left screen. What can I do?

Tech Support

So I have a kickstarter edition that I bought off of someone who went with a vive, and like many kickstarter editions (and non? Seems like they get hit the most) I have the red pixel issue.

If you aren't sure what that is, for me anyway, the left side of the screen, particularly the top left almost like a gradiant down, has red pixels when the screen should be black. The right screen is okay, it goes dark properly, but the left screen man.. It's very bad.

Here's an artists rendition, which is only a slight exaggeration: http://i.imgur.com/UyaVw7p.jpg

I read that some guy contacted support and was given a file that did something and might help.. although he said it made it worse.. but anyway, are there options available? I fear contacting Oculus they won't help since mine is a "black market" rift

Posted May 29, 2016, 7:47 PM UTC

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