Blizzard increased the minimum graphical requirements of Overwatch between Beta and Launch and it is really frustrating that no one is talking about it.

TL;DR - Blizzard increased the minimum graphical requirements of PC's running Overwatch between the Open Beta and Launch.

If you are experiencing performance issues with Overwatch that you didn't encounter during the Open beta, it's because the graphical requirements of the game were heightened between then and now.

I played in the Open Beta and got a consistent 60fps with VSync enabled on Medium settings, now I get about 15-20fps on the same settings, and with every setting cranked as low as it can go, I got 60fps until today, where for somereason I can only maintain 50. THIS is a comparison of the current Overwatch minimum graphical requirements benchmark provided by Asmoranom, a (very helpful) Blizzard support representative I talked to today.

This is a huge problem because it alienated a small population of Overwatch customers who played the game in Beta, implicitly understanding that their hardware would be able to run the game just fine and, with this assumption, pre-ordered the game, only to have those requirements changed (for apparently no reason) to be outside the capabilities of their hardware. I'm very angry and confused as to why Blizzard would have done this considering that the game looked and played perfectly well in Beta.

Some other questions I asked:

Why did Blizzard increase graphical requirements?

I am not sure.

Are there plans to decrease the graphical requirements of Overwatch in the future?

I am not sure, but I will be submitting this feedback to Blizzard since there is a small but significant population of players who are having similar issues for similar reasons.

Can I get a refund?

As of 5/26, you are no longer eligible for a refund.

If I get a refund, will I lose any content/progress?

Yes, you will lose account progress as well as any preorder content.

I didn't save the chat logs because I'm an idiot, however I tried to represent Asmoranom's responses are accurately as I could. PROOF of my conversation with Blizzard support.