Source
r/techsupport•
guerteltank

Directx and Windows 10

I recently updated my Laptop (Acer Aspire 5742G) from Windows 7 to Windows 10 and I've noticed that now after the update when playing games I'm getting screen freezes exactly every 60 seconds for about a quarter or half a second. My guess is that the problem is Directx as I have updated most drivers except Directx (because I'm unable to) being downgraded since I've updated to Win10. I've had directx11 installed before but right now, I only have Directx10 and I'm just not able to update it. When trying to get it off the Windows page it keeps on linking me to the Windows 10 Upgrade thing to get Windows 10 but not Directx. Can somebody help?

Posted Jul 12, 2016, 1:51 PM UTC

24
kabanossi•

Try to uninstall all DirectX version then install them manually of using Windows update. https://support.microsoft.com/en-us/kb/179113

1
guerteltankOP•

There's no manual download on the page for the windows 10 version of Directx 11/12. How do I have to get it and install it manually?

1
kabanossi•

go to the following Microsoft website to install DirectX End-User Runtime: https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=35

1
Willz12h•

Upgrades are allways horrendious when going to Windows 10, it just never works as good doing a upgrade.

I would always do the 'upgrade' then do a clean install once Windows has activated on the hardware. Clean install will likly fix all of your issues.

Just back up your data on a diffrent hard drive etc then copy it back, i wouldnt recomend a restore of the old data as it may restore some of the bad stuff that messed windows up during the upgrade.

1