r/Windows10•
_strobe

[Help] System and compressed memory process high CPU usage; causes games to run at 10-30 fps, stuttering/mouse skipping when opening browsers

Solved

For the past week I've been struggling to find a solution; most online that have this issue seem to be running surface books. Basically, I am having huge performance issues due to this system process.

Started after reseating graphics card in different slot, and then patching WoW, Overwatch routinely. Note I was running fine after reseating card until software changes. Could not even play WoW as I was getting sub 1 fps at mid high (7) settings and ~20 fps on lowest. BF4 opened and ran for all of 5 seconds.

Serious lag and stuttering even during general web browsing, file transfers, seems to be related to increasing or decreasing RAM usage (to be expected considering what the process does). Can sometimes attack randomly while essentially idle.

Using up to 30% of CPU and moderate disk usage. Stuttering still occurs even if this process is using ~5% of CPU however.

Things I've Tried:

  • Uninstalling and reinstalling (clean) Nvidia drivers

  • Updating Chipset drivers

  • Uninstalling/rolling back recent software (did not use system restore however)

  • Reseating hardware (RAM, VGA in different slot, different SATA ports)

  • Some Google remedies including disabling page file, removing nvidia drivers

  • Mem Diag (showed nothing)

  • Removing overclocks

  • Using the "Reset this PC" method of "reinstalling" Windows, getting rid of apps and files. Not sure if this is equivalent to the real deal, but I upgraded from Win 8.1 which was upgraded from Win 8 and I am too scared as I don't know the arrangement with the product keys

  • Turning it off and then on again

System Specs:

CPU: i7 4790K (stock)

MOBO: ASUS Z97-PRO Gamer

VGA: ASUS Strix GTX 980 (stock)

RAM: 16GB HyperX Fury @1833 (stock)

SSD: OCZ Vertex 4 256GB

Would appreciate help! For now, I'm going to bed.

EDIT: #SOLVED: For anyone who finds this post through Google, I fixed it by changing which PCIe slot my VGA was in. Something is wrong with my mobo

Posted Jul 25, 2016, 1:39 PM UTC · edited

15
AlphonseM•

Which version of W10 are you on? Type in Winver to get the build number.

1
_strobeOP•

Ok, home now. Version 1511, Build 10586.494. Latest build I could get, just checked for updates, problem still exists. Might be relevant that this is Win10 Pro

1
AlphonseM•

Upgrade or clean install? If upgrade, you should give clean install a try.

1
_strobeOP•

Ok I just did a full reinstall without using refresh this PC. I suspect even if you select the wipe option that it isn't an actual reinstall. I didn't format the disk, but selected the clean install option and installed on my boot drive (for authenticating Windows). Consider it solved; if this essentially nuke option doesn't work, I'll treat it as an hardware issue.

EDIT: did not fix it. Anything that uses GPU horsepower causes this; battle.net client, games, etc

1
genesi5_1995•

Seems to be having same shit on mine with 6GB RAM, at the moment only in GTA V

1