Ask your questions here! + FAQs

Since the subreddit is seeing many of the same questions being asked over and over, this post will answer the most Frequently Asked Questions. ^(Disclaimer: Some of these might be wrong, please correct me) :)

I hope to be able to update this post with help from our resident HIT experts.
Feel free to ask your own questions in here as well.

Resources:

To start off, here is a fan-site with a good overview of the game system.
Umbra's HIT Gear Database to see set bonuses and all possible unique skills.
Item Index, not as organized as Umbra's, but it lists accessory sets.
This index can also be accessed in-game through [Options] -> [Information] -> [Customer Service] -> [Item Index].
Umbra's HIT Gear Calculator is in alpha and requires a Google+ account to copy and edit.
Magic Stones Image List, provided by Legends guild on NA server.

FAQs:

1. Gems?
   Gems are truly outrageous. They are this game's premium currency. So what should you do with them?
   Always, always save up for a 10x pull.
   The consensus is to spend your first 5,000 Gems on a costume pack to fill up your empty slots, aiming for at least Legendary+. Then grab a 10x wings pack. Wings are a massive stat boost and extra wings can also be used to enhance your other costumes up to 20.
   Skill points are the next most popular option, since they are not farm-able in the same sense as equipment. Fresh players with Heroic- equipment might benefit from equipment cards for an early boost, while veteran players may benefit from jewel cards to promote set pieces. You may find that even adventure points are worth buying at higher areas, if you have the patience, time, and gear to farm them.

2. Friendship Points?
   Currently, this currency is only used for purchasing Adventure Points from the [Shop]. It takes 100 Friendship points to purchase 50 Adventure Points.
   Note: It also takes 100 Gems to purchase 50 Adventure Points, so think of Friendship Points as easy-to-earn daily Gems!

3. Bonus Adventure Area?
   These are stages marked with ITEM/EXP/GOLD. They cost additional Adventure Points to start, but provide higher grade equipment, more EXP, or more GOLD. Typically [#-2], [#-5], [#-8] respectively.
   Note: [#-10] also has an ITEM bonus.

4. Special Missions?
   Check the link for a list of Special Missions up to Chapter 9. Chapter 10 and 11 are listed at the bottom of this FAQ.
   Note: Clear Adventure Area = Clear a specific stage.
   Clear Bonus Adventure Area = Clearing stages marked ITEM/EXP/GOLD.
   Max Levelup ____ = Enhancing a ____ equipment to 20.

5. Most efficient way to enhance Epic+ equipment?
   Simple method:
   Auto-enhance Uncommon and Rare equipment using [Enhance All]. You lose out on total experience, but you save much more gold. This way you aren't in desperate need to farm for both equipment and gold. Heroics can be used for enhancement right out of the box at level 1.
   Optimal method:
   Manually level your equipment to avoid excess exp loss from auto-enhance.
   Note: this list only applies for enhancing with same grade equipment.
   Ex: Uncommon enhanced with 4 uncommons = Lv19 uncommon. Auto-enhance will add a 5th uncommon to reach level 20, but it is overkill (since the max level is 20, but there is enough exp to reach 24). Manual enhancing will allow you to save that 5th uncommon to get another uncommon to Lv19.
   Weapons
   Uncommon -> Lv20
   Rare -> Lv12
   Armor
   Uncommon -> Lv19
   Rare -> Lv17

6. Tipen Dust Bowl [1-#] / Dread Ruler Silikatan?
   There is more to the world than just the [Silan Plains], rookie! Open up [Adventure] and click on [World Map] to explore the world.

7. [Library] has an "N" after I cleared the Aaron raid?
   [Books] -> Under "Adventure" -> Click on the [Arrow] that blends in really well with the background.

8. Hackers!@! Lag!!@! Bug!
   Wanted: Dead or Alive.
   If you manage to catch the incident on video, you may be eligible to receive 2,000 Gems as a reward.

9. Why should I link my account to a Facebook or Google+ account?
   If you have not linked your account, you are considered to be on a "Guest" account. Guest account data is lost when you uninstall the game, so to save your progress you are recommended to link up.
   Note: After linking, you will be able to log-out and log-in.

10. What happens if I change regions?
    You can change regions freely. However characters, currency, etc. will not transfer to your new region. They will still be waiting for you back at the original region you created them.

11. How do I equip jewels?
    Jewel slots are only available in weapons and armor that are Heroic+. Click on [Manage] and socket the correct color.

12. Where do I get Training Tickets?
    The [Altar of Trials] unlocks after clearing [17-5]. Upon clearing the daily challenge located within, fragments used to create Training Tickets are given as a reward.

13. I cleared the [Altar of Trials] and can't find my rewards.
    The challenge currently rewards fragments. These need to be combined to form usable tickets. You can do so by going to your [Chest] and clicking the [Fragment] tab.

14. Does debuff duration affect crowd control?
    Probably not, basing around the idea that nobody in the (more veteran) Korean version stacks debuff duration.

15. New character?
    Yes, Lena the Ranger/Archer has been released in the Korean version.
    No, we don't know when it will come to the Global version.
    Here is the Korean update page to hype you guys up though! Check out the skill videos down at the bottom.

16. Abnormal Gameplay has been Detected.
    The game probably tries to block rooted devices and emulators.

17. Server Timezone?
    I will quote from their Facebook page, since I too am not entirely convinced it is correct. (Personally I believe NA is on UTC-4 (EDT) right now due to daylight savings.)

NA server: UTC-5 (EST)
EU server: UTC+2 (CEST)
Asia server: UTC+8 (SGT)

18. Difference between Promotion and Synthesis?
    Lets start with synthesis first. Synthesis requires gold and two max leveled equipment. The equipment must be of the same category (Weapon/Armor/Accessory) and grade (Common/Uncommon/.../etc). The equipment on the left hand side will determine the equipment slot (Head/Body/.../etc) of the end product. This is only relevant for armor and accessories. [Synthesize] will consume both equipment to grant you one equipment that is one grade higher. The type (Set Name) is random.
    Promotion is very similar. But except for two max leveled equipment, you use one max leveled equipment and 4 different colored jewels of the same grade to get one equipment that is one grade higher. Type and unique skill will be retained, but random options and jewel slots will be changed.
    Note: Accessories cannot be promoted and costumes cannot be promoted nor synthesized.

19. Do I lose my jewels if I somehow destroy my equipment?
    No, luckily for you it will be returned to your [Chest].

20. Should I feed my Legendary+ equipment?
    You should probably save it in case you want to promote it later on or upgrade your weapon's unique skill. At best, it is only skipping a day's worth of grinding.

21. Why would I want to play more than one character?
    Your first 2 characters are free and the others can be purchased for 500 gems.
    Each character has their own progression (i.e. tower rewards, adventure missions, daily/weekly/monthly missions), so you will actually be able to farm more gems if you have more characters (and time).
    Just from the weekly missions, you can earn 400 gems per character per week. The characters pay for themselves just after a few sessions of play!

22. Can I hide my costume?
    You can hide your costume by toggling the yellow gem next to each piece. Hiding your costume only hides it from your perspective, other players can still see your costume in duel arena, brawl, sanctuary, etc.

23. How do I transcend?
    When your immortal equipment reaches level 20, you can then [Transcend]. This requires an identical immortal equipment that has the same type (Set Name) and equipment slot (Head/Body/.../etc). This material does not need to be level 20.
    Note: Transcendence will increase the MAX level of the equipment by 2. This doesn't mean your level will increase by 2. You will still need to enhance the equipment up to its max. This is true for the unique skill as well. The max will increase by 1, but you will still need to upgrade it with your own materials.

24. Best Unique Skill?
    Berserker and Energy are mentioned a lot whenever this discussion comes up for PvP.
    Giant would be great for topping the charts in Raid.
    Iron Wall and Massacre are good choices for afk farming.

25. Best Set for PvP?
    Sets give immense bonuses when all 4 pieces are equipped. Because of how damaging critical hits are in PvP, the most sought-out sets are those that offer critical rate or damage reduction. Refer to Umbra's HIT Gear Database.

26. How do I upgrade my weapon's unique skill?
    Only immortal weapons have the option to [Enhance Unique Skill]. Two options will appear and both require gold.
    Choosing [Normal Enhancement] will let you sacrifice another weapon with the same unique skill for a chance to increase it by 1. This chance is dependent on the sacrificial weapon's grade.
    Immortal: 100% chance | Legendary: 50% chance | Epic: 25% chance.
    Choosing [Ticket Enhancement] requires a Unique Skill Enhancement Ticket will guarantee an increase by 1. Ticket fragments are found in the [Altar of Trials].

27. Which character is the best?
    Each character has a unique play style and base stat distribution.
    Defensive Stats
    Debuff Duration: Hugo > Lucas = Anika = Kiki
    Defense: Hugo = Lucas = Anika = Kiki
    HP: Hugo > Lucas = Anika >> Kiki
    Offensive Stats
    Attack: Hugo = Anika > Lucas = Kiki
    Critical Rate: Lucas > Hugo = Anika = Kiki
    Critical Damage: Anika > Kiki > Hugo = Lucas
    Attack Speed: Lucas >> Hugo = Anika = Kiki

28. How many slots do you get from [Expand Inventory]?
    Each expansion costs 500 gems. Expansion Level : 1/20 gives 10 slots... and I'm not willing to buy anymore to find out the rest.
    Note: Inventory expansions are NOT account-wide. They are per-character.

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