Every time I logoff with Premium I lose it. Update!

After proving to Gijin that this was a real issue. Yes, they made me buy more premium and record it they only refunded me for one day. Talk about bs..... I mean I have documented proof it happened more than once, why not refund me in whole? On top of that, you would think this is a pretty big issue(I should have my bank refund me) not really. When asked what they will do, they told me to post about it in the forum.... (why can't they forward it to a dev, why make me do it)

But still salty at the horrific customer support. I mean I understand that they did not think I was telling the truth, but they did not have to be an ass about it. I proved them wrong, what ever.

I sent it to a few people someone said they thought it was ok to post. https://sendvid.com/48lk4wix