Source
r/samsung•
JV8

[Help] Samsung S7, text messenger app only crashes when texting one specific person?

Help

Hey guys, I'm honestly really confused as to what's going on. I've been texting my friend a lot recently and now my messenger app becomes really laggy when sending a message to her and crashes every other time. But the weird thing is that it doesn't happen when texting any other person.

Any help is appreciated, thanks :D

Edit: Some other things that's been going on. Sometimes I won't get her texts and she won't get a notification for mine. I dunno, something weird between our phones is happening LOL

Posted Oct 24, 2016, 3:04 AM UTC · edited

69
Morozov8014•

Delete their contact in your phone book and re add it. Delete their thread in the messenger and start it again. This worked for one of my customers.

4
JV8OP•

Oh wow, this worked. Thanks for the suggestion! I wonder why this happened...

2
Morozov8014•

Samsung and contacts act up sometimes. Internal issues with the code I guess.

2
JacsonP•

Go into aplicaton manager and clear the cache ect for the messenger app.

2
JV8OP•

I've done that multiple times already, no luck.

2
JacsonP•

Have you tried clearing the Data as well?

1
JV8OP•

Yep tried that too.

2
JacsonP•

Maybe back your phone up and do a factory reset

1
JacsonP•

Also double check they havent been put on your block list

1