Has the drifting problem been solved yet or at least addressed?

My controller constantly suffers from the drifting problem and it's really annoying! This problem is making the Daydream almost unusable for me especially when I'm trying to play PvP games. Has anyone found a fix or has Google at least said something about fixing the problem? Is it a software or hardware problem? Really pisses me off that the controller was released in this state.

Posted Dec 14, 2016, 10:46 PM UTC · edited

38
WhizzyWabbit•

Hi TheStyleGod, I had the same issue. The controller was constantly drifting, plus up+down and left+right were reversed. I contacted Google support via their online chat, where a very pleasant Google employee helped me troubleshoot the issue. Unfotunately none of the troubleshoothing has helped my controller, so Google has exchanged my controller and headset for a new one under warranty.

To contact support, log in to your google account from a web browser from somewhere that is not your phone. Once logged in, visit this link: https://support.google.com/daydream/ and click on Contact Us in the top right corner. Choose to start an Online Chat and follow the instructions.

5
spoodmon97•

This is good. It probably won't solve it, but if enough support tickets for this issue are open then they'll figure out a solution

Imo some sort of puck which stays stationary would be one way to do it, the headset can always check the pucks location and then recenter, maybe even reduce its own need by calibrating for the error over time (maybe a very small neural net which "learns" to counteract the drift)

2
TheStyleGodOP•

Alright cool, I'll do that thanks! You're the best!

1
Lightstorm66•

But was the new controller better with drift?

1
ponieslovekittens•

controller constantly suffers from the drifting problem

Working as intended.

Press and hold the home button for a few seconds to recenter the controller.

1
TheStyleGodOP•

I do that all the time and it still bugs out. I've been using it for over two weeks now, I know that there's a bug.

1
djmoogaloo•

The whole view drifts for me, nothing to do with the controller. It happens in carboard apps san controller as well, though does not seem as bad as when in daydream.

I too went through google support and nothing worked :-( Are there some sensors that we need to calibrate?

1
shinkamui•

no.

1