Source
r/rocksmith•
auldnic

[PSA] If you need help then give as many details as you can!

You need to at least give the following information

  • Platform (PC, Mac, Xbox360/one, PS3/4)
  • For PC and Mac - Operating System version
  • Mac model and year (also how much RAM)
  • PC Hardware (GFX, CPU, RAM, Sound Card)

Please also give as many details with your issue that you can. Also tell us of any troubleshooting you have already done.

Realtone cable issues:

  • Plug it into a different USB port
  • If possible test it on another computer. The cable isn't platform dependent and so console users can test it on a computer. To see if it is working, right click on the volume icon and select Recording Devices and see if it is there and hearing your guitar.
  • PC - Disable or remove any USB devices that are unnecessary.

Sound Issues - Static or Noises

  • Calibrate. When calibrating then at the mute part do not rest your hands on the strings so that the calibration can understand the guitar at rest.

Songs Not Found

  • Check that you are looking at all the songs and not a filtered list (this one caught me out recently!).

CDLC Issues

  • Make sure you have the latest DLL and it is in the correct location
  • CDLC issues on mac, re-run the current patcher. It'll need to be run after every update to Rocksmith.
  • Add songs one or a few at a time and play them directly. Some songs will simply crash your game and if you add 20 at once then you will have a hard time finding the bad one.

There plenty of other resources to help you including the side bar. If you do have an issue and ask for help, make sure you thank anyone who tries to help. A simple click on the upvote or a word of thanks encourages those who make the effort to help you.

Posted Dec 20, 2016, 5:26 PM UTC · edited

2214
fuji311•

you mean y'all can't offer solutions with just "THE URPDATE BROKED MY ROCKSMURTH"? For shame. lol

I jest. Thanks for the PSA, it needed to be said again.

5
ZagatoZeeNot Terrible•

CDLC Issues Make sure you have the latest DLL.

and that you have it in the correct place!
CDLC issues on mac, re-run the current patcher. It'll need to be run after every update to

Also, run the CFSM to fix the more common bugs on CDLC tracks. Game crashers will be quarantined or fixed, mastery bugs will be fixed, too many arrangements issues will be fixed.

1
auldnicOPNew Act•

Thanks mate. I have added it into the post.

1
ButtMarketsLocal Headliner•

Where can I find the latest DLL? I've looked for it to no avail.

1
ZagatoZeeNot Terrible•

Where have you looked then? It is linked in a big red box on everysingle page at customsforge and is in the faq.

1
ButtMarketsLocal Headliner•

That's embarrassing. Thanks, man.

1
flekkzoRocksmith•

I always hold my hand on the strings when calibrating. Is the correct way to quickly silence them and then let go?

1
ZagatoZeeNot Terrible•

Both methods have their benefits. Holding the strings when it says to silence them can add to much longer sustain in game, since the noise gae then has a crazy low threshold. Quietening them and releasing can cause a higher noise gate threshold, thus poorer sustain for ingame effects, but the trade off is generally better note detection.

2
flekkzoRocksmith•

Makes sense. Have to try it out later!

Guess that the only future fix for sustain for me is a sustainiac :)

1
auldnicOPNew Act•

I have found since the update that the sustains are far longer.

1
auldnicOPNew Act•

Yes. Then you wont get so much static noise or other interference.

1
TooYoungForThisLoL•

Are CDLC's still giving 100% mastery for anything you play?

1
ZagatoZeeNot Terrible•

If you haven't bothered to fix them, yes. CFSM will auto fix any old cdlc that has the bug, any new ones should be made with the up to date toolkit and therefore not have the bug.

0
TooYoungForThisLoL•

Thank you.

0