Ordered a phone but changed my mind. Can I cancel the order after it's been shipped for a full refund?

Long story short? Lost phone, ordered a replacement. A friend will give me their old phone and no longer need the replacement I ordered thought Fi. However, the replacement has already shipped. Can I cancel the replacement for a full refund.

I checked the FAQ and didn't have it listed there.

Posted Jan 16, 2017, 8:03 PM UTC

13
beyercjTop Contributor•

You have 15 days to return the phone for a full refund. https://support.google.com/fi/answer/6183893

3
arkieguyPixel XL•

I believe you have 15 days to do a full refund on the phone. If you activate Fi, you will be reimbursed for the part of a month you don't use.

2
ibangedyersis•

Full refund within 15 days, less the original shipping costs. Return shipping is covered with a prepaid shipping label.

2