For anyone switched to the LTE plan check your bill if the credit was applied.
I checked my bill today after a user here said he didn't get the credit .I checked my bill and yup i didn't receive credit too. I called the billing department and after waiting two minutes on hold I was told by the agent that the "The Back office" will look into it, apply the promotional credit and contact you in 3-5 days.
P.S. To any freedom employees please don't say back office it confuses customers, just say an internal department it sounds more reassuring.
Posted Feb 16, 2017, 11:09 PM UTC
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