How can I get back my old account?
I used to play in the late 2000's, and maybe into 2010. I remember I took a break for a while and when I came back to it (less than a year later) I couldn't log into my account. I tried and tried to get my account back, however none of my credentials worked, and there was no documentation of my account. I had given up for 7 years. I had been a member for 2 or 3 years, had 60+, a few 99s and 93 crafting (fuuuuuuuuuuuuuuuuuuuu), and it was all gone.
I tried logging back in today, tried all my old email addresses, but to no avail. I think someone hijacked it years ago and changed the name and email address of the account. I recall changing the name of my character a couple of times when that feature had just come out, those new names i don't remember anymore, but I still remember the original one.
I've spent an hour or two on the support site trying different email addresses but there was no sign of my account.
Is there anything I can do to get that account back? I cant find anywhere on the website to discuss this with a support member.
Is there anything I can do?
Posted Apr 23, 2017, 4:26 PM UTC
It's not possible to change the login associated with an account.
Regardless, this account would be on RS3. Everyone starts OSRS off fresh.
Okay, thanks for that information. Did jagex ever delete accounts that were not active?
They don't delete them, but your name won't appear in the highscores if you haven't logged in for a while.
Did you originally log in with an email or with a username?