Anyone else unable to remove Best Offer?

Sorry if this has already been discussed, I did a search but didn't see anything.

After an eBay hiatus, I listed an item (fixed price) this morning. I never got a checkbox for the Best Offer option. The option was added to the listing anyway and I couldn’t remove it.

It turns out I had overlooked the following language at the bottom of the page:

By clicking List it, you agree to pay all applicable fees and receive reasonable offers from buyers.

(emphasis added)

And when you click on “Learn more”:

When you choose 'Fixed price', we'll send you reasonable offers from buyers (if any) to give you a better chance of selling. Offers sent are based on similar items that sold on eBay. If your Buy It Now price is low to begin with, then we won't send you offers. You choose whether to accept or decline.

It looks like instead of allowing sellers to decide whether they want to state a firm price or consider offers, eBay is deciding for us, depending on where the listing price is in comparison to their suggested range. (Incidentally, my item sold very quickly for my full asking price, so if anything I underpriced it.)

I did find a clumsy workaround. I was able to remove the Best Offer option by ending the listing, going to My Ebay > Unsold, and hitting relist. Instead of taking me to the full listing page it popped up a much smaller box that just had the listing price and a Best Offer checkbox. I unchecked Best Offer and the relisting did not have it. But I still don’t see any way to remove Best Offer when creating a new listing from scratch.

Posted Apr 26, 2017, 5:33 PM UTC

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