Questions from a new player that search feature couldn't answer.

'lo all,

New (to Neverwinter) but highly experienced MMO player. Here are my Q's:

1. Although the game is F2P, does it also contain P2W aspects as well (which I despise)? If yes, does the P2W aspect create a significant unfair advantage?

2. From my research, it looks like everyone can sport a variety of builds. Am I correct in this assertion?

3. How is customer support and how would you describe the Devs (in general and in comparison to other MMO Devs)?

4. The game/combat is described as 'action-oriented'. Does it compare to Tera: Rising or is it more like WoW?

5. How is the community overall? Friendly? Troll-infested? Full of elitists?

6. Are (minor/major) events held regularly or periods short enough to maintain routine play?

7. How is the health of the player population? I'm not looking for WoW levels, obviously.

8. I can speculate but how is end-game?

9. In your opinions, is there still a lot of life left in this MMO?

10. Last Q: to veteran/long term players, what do you love/hate about this game? What has kept you going?

Thanks in advance.