XPS 13 9350 won't shutdown/sleep after upgrade
My XPS 13 9350 won't shutdown or sleep after I upgraded Windows just a couple days ago. If I shut it down it will start up again, even if closed, until the battery dies out. As a result it's been running pretty hot. I downgraded the BIOS to the factory default, which was probably a bad idea, because then I had a string of startup issues, but now they seem to have disappeared (?).
Anything I can do?
Posted Jun 5, 2017, 1:59 PM UTC
13
On the 9550, a similar condition was triggered by failure to auto switchover from Sleep to Hibernate.
Failure to sleep/shutdown would be initially fixed by a force-shutdown, holding down pwr button 5 seconds.
The worakound to prevent from reappearing was in Advanced power options (modify power profile), under Sleep set "Hibernate after" to Never.
Not sure if it is the same issue. You may also try
Thanks. Strangely enough after I did a force-shutdown, everything just works as it should now.
Do check that Sleep after. It is a nice feature generally, but dangerous when it wakes the laptop when in a backpack, may result in overheating.