Xim 4 need help not working!!!!

I recently decided to hop back on to play on my xim 4 on console (Xbox one) it used to work fine but now this thing isn't working at all. I have the manager app on iOS and it shows all my things are plugged in correctly, but every time I try to type a command or something it doesn't show on the app and doesn't work in game, someone please help I hate playing with a controller and I'm really trying to game this summer