r/Scams•
Myreda

Scammed by online shopping?

I decided to buy a smartphone from gearbest, in the past they used to offer paypal payment method. I thought it would be safe if I used it. I went ahead and placed the order but I did not find the paypal payment option this time. I tried to continue using Mastercard, but the website showed an error message, red flag? Anyway, I already made my decision to buy so there was nothing that could have changed my mind. I chose bank transfer and finished placing the order. The website gave me the bank transfer information. The next day I went to the bank's local branch, made the payment and contacted them telling them I already made the payment and gave them a photo of the payment invoice. They told me that they have not the received the payment yet but there was nothing to worry about since the bank transfer takes time. They asked me to wait five business days. The next day I found the order cancelled due to not paying in time. I contacted them again they said the cancellation is normal and they will place the order again once the payment is received so I had to wait. After more than a week, I contact them and they answer that the order was cancelled and I had to place a new order! At that point I already reached my limit, so I said that I do not want the da*n phone and demanded my money back. They said they did not receive the money so there is nothing to give back. They asked for the payment invoice, I gave them and there was the problem! they told me the bank account did not belong to them! WTF?! They asked me where I got that account from I answered them with screenshots of their website where it showed clearly in the instructions the Bank account I had to deposit to. They answered that the account is not theirs and that I should not have used that account but instead asked them for their bank account! WTF is that bank account doing on their website if it wasn't theirs?! THEIR ANSWER WAS THAT THEY ARE NOT RESPONSIBLE FOR THAT. Sorry this got longer than I expected. I paid 185 USD for irresponsibility. Any advice? Sorry for my bad English and thanks.

Posted Jun 17, 2017, 12:03 PM UTC

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