Is DHL shipping completely awful or did I just have a bad first experience?

So I decided to go with DHL from AmiAmi this time cuz it was like $5 cheaper than EMS. It was supposed to arrive on Friday, but I worked and didn't know when DHL delivered so I scheduled delivery for the 5th when I'd be home all day. It didn't show up at all, and no updates. Today it updated to be delivered by end of day (it was at a shipping facility an hour away). Definitely didn't show up today (it's now 8:30pm). So I'm hoping it will show up tomorrow...probably after my EMS package from HLJ that shipped on Monday.

Is DHL always like this? It's so expensive I thought it would actually be decent but wow.