Starting Academy tomorrow

Not sure what to really expect. Currently, I'm an overnight support. I figure I'll be sitting in a class with other support managers-in-training, learning about 'One Best Way' and such. This was just kind of sprung on me out of the blue a couple weeks ago, and I've never really been told too much about it. Anyone here able to give me a quick briefing on what I can expect? I'm here for a whole week.