Do I have to send in a receipt with a follow up service request?

I sent in my PS4 for a service request about a month ago. I'm still having issues, so I have to send it in again. They, of course, still have my receipt from the last time. I assume I'll have to get a new one, but I wanted to make sure that they don't like have it on file or something from the last request.

Posted Jul 16, 2017, 10:18 PM UTC

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