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Verizon Confirms It Throttled Netflix Traffic as Part of 'Test'

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Verizon Wireless users over at Reddit have been complaining this week that the company has started throttling their connections to Netflix without informing them of the change.

To be clear the throttling is less than you'll see in many instances, with users saying their speeds on Verizon Wireless are capped at around 10 Mbps when both streaming Netflix content - or running Netflix's simple Fast.com speedtest.

"We are definitely not capping data on our end and don't cap data for any mobile networks," Netflix said in a statement to The Verge, though Verizon has yet to respond to a request for comment.

Another Reddit thread has additional detail, with Verizon Wireless users saying they're seeing the same thing with YouTube traffic.

Of course when carriers like Verizon began offering unlimited data again, many quickly proceeded to throttle video - and in some instances have inposed an extra charge if subscribers want to stream in HD. But to be clear, 10 Mbps is more than enough to stream 1080p60 and 1440p30, though users say they're running into buffering at 1440p60 or 4K. Again, we've asked Verizon for comment, and until they clarify what's happening here it's hard to point any fingers.

The Verizon website does explain some of the ways the company manages video on its network, and "Deprioritizing" video is also now standard practice at competitors like T-Mobile and AT&T. When Verizon responds with more detail, we'll update this post.


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Posted Jul 21, 2017, 10:09 PM UTC

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