r/Surface•
lucozadeo

Loose charging port in Surface 3

[surface3]

I bought the surface 3 in March and noticed that there was a lot of play in the charging port. It's getting worse to the point where sometimes it just falls out, I've tried other chargers/the charger in my phone and it seems to be the actual device. It's still under warranty so I am thinking of sending it in for repair as I'm concerned that it could cause issues in the future. Has anyone else had this problem? How would I contact Microsoft about it?

Posted Aug 17, 2017, 8:18 PM UTC

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