Apple's Customer service is complete garbage.

Apple, a multi billion dollar company, was unable to fix my year old iPad with a screen that just won't turn on, because Best Buy couldn't provide me a proof of purchase on the thing to prove it was mine. I knew this was an issue for iPhones (another garbage product), but never heard of anybody having this issue with macs or macbooks or iPads.

They just said "F*** you, don't care that the tablet is obviously yours, get out of our store". Well, I guess I'll go to Samsung tablets. Samsung makes solid phones, so I assume their tablets are up to par.

Any other Apple customer service horror stories?