Source
r/AnimeFigures•
siphry

Two questions: HLJ cancellations and switching sites

Question

Has anyone ever had their account banned from HLJ for canceling too many times? I order quite a bit from HLJ and have only canceled about 5 times but have two more items I'm thinking about canceling. I follow through with 90% of my orders. BUT I also just switched to HLJ from AmiAmi this past spring.

And, has anyone successfully switched from ordering from Japanese pay-upon-shipment websites like HLJ/AmiAmi to pay-upon-order websites like CR/TOM? I don't order from CR/TOM too much but god damn it's really nice to know that the figure is already paid for and will arrive when it arrives. I'm not the biggest fan of waiting two to three extra months for my items though. I have SO many pre-orders from HLJ/AmiAmi/GSC though that it seems impossible to switch to CR or TOM. Each has their plus/minuses. Though as I type this I realize that I order so many figures that I probably save money by bundling shipping on sites like HLJ/AmiAmi especially since it's pretty hard to know when you'll have multiple figures available to order at the same time from CR/TOM. Thoughts?

Posted Sep 26, 2017, 4:18 AM UTC

314
Vagabond_Sam•

I haven't checked in a while, but the exchange rates never seem to work out when I consider buying from sites like Crunchyroll or TOM.

However, like you I do prefer paying up front so my strategy going forward is to put money on my Paypal when I budget for figures and just use it to pay when the preorder gets fulfilled.

3
siphryOPhttp://myfigurecollection.net/profile/siphry•

That is SO. SMART. I'm going to start doing that! I'll probably start with like 50% of the item but yeah, damn. I never thought of doing that but that is a really great idea.

1
heyoitsben•

However, like you I do prefer paying up front so my strategy going forward is to put money on my Paypal when I budget for figures and just use it to pay when the preorder gets fulfilled.

I want to do this but a tiny part of my mind thinks "what if your paypal magically gets hacked."

1
Hemansno1fan•

Since HLJ just lets you cancel whenever you want im pretty sure there is no consequence to cancelling preorders or backorder items, I've cancelled tons of times and nothing ever happened. If you wait until payment is due to cancel though, that would probably set them off.

2
siphryOPhttp://myfigurecollection.net/profile/siphry•

Yeah I thought it was cool but when I read their FAQs they were like "don't cancel it's rude!" haha thanks for the input. Will probably cancel those items soon unless I can get someone else to buy them and they don't come out for six months anyway.

1
[deleted]•

[removed]

1
JesusCrits•

I've been banned from HLJ AND Amiami lols, I order thousands of $$ from them, but lack of space makes me re-think my auto-preorders. (HLJ sent me 3 warnings and sent me some kind of contract to sign saying that i pledge to buy whatever so i just left.) I'm currently ordering through animeisland and make sure to never buy anything unless it is super good.

1
siphryOPhttp://myfigurecollection.net/profile/siphry•

What led you to be banned from each website?

1
JesusCrits•

starting off I had no self control and just pre-ordered anything that looked decent. And then a year or 2 later I just ran out of space but had already pre-ordered for all of next year. I had to cancel them all except for only the best. And then I pre-ordered again and then saw better figures so i canceled again and pre-ordered those instead :(
I really wish I had more space for them all.

edit: I canceled them 5-6 months before they were actually released, or sometimes a week after pre-ordering... i wasn't a dick and canceled the day before.

1
jenthehenmfc•

When did this happen with HLJ? I'm honestly shocked. I've cancelled TONS of orders with them. I've literally ordered something, cancelled it, re-ordered it, and then cancelled it when I was being indecisive. As far as I can tell, they don't have an actual policy about it.

1
JesusCrits•

about 3 years ago

1
jenthehenmfc•

Wow I'm surprised! I didn't think they even noticed since it was all automated.

1
siphryOPhttp://myfigurecollection.net/profile/siphry•

Even looking at their cancellation policies, they seemed to be much more lax in 2015 than they are now in 2017. It looks like some cancellations are ok, but mass cancellations are clearly not ok. It sounds like JesusCrits mass cancelled so that would put red flags to HLJ maybe? I cancel really infrequently with HLJ so I'm probably fine since I pay for more orders than I cancel.

Edit: I, too, have ordered canceled and re-ordered an item from HLJ haha. But I kept the second order.

1