2K SUPPORT - MyPlayer/VC loss - response

Hey guys,

If like me you've been screwed around by 2K support, tweet at them stating how many days it's been, how much money you've spent, and the lack of response while using the #NBA2K18 hashtag.

KS from 2K support will message you saying they are 'happy to look at your ticket if you give them the number, you will, they will say you're in line and have to wait.

I got an email from David V. 11 days ago saying he's working on my case, asked for info I had already provided (which I re-provided), and it's been 11 days and NADA.

I only made one ticket, on launch day, and provided EVERY piece of evidence (screen shots, bills, numbers, Sony error, 2K stuff, ect), I was routinely respectful, polite, nice, and sympathetic to the situation.

Nada.

Then I got angry on twitter - seemingly they responded, but nope, it was the above thing on repeat for the past three days without remembering that I'm the same guy.

This is a mass of people they are doing this to. It's not right.

But we're basically at their mercy, and the only thing we can do is throw our collective weight around online on social media.

Nothing mean, nothing nasty, nothing insane.

Just tweet at them using their hashtags and tagging 2K, 2K support, Ronnie, whoever - and let them know how long you've been waiting, how much money you've spent - and that will send a clear message to people on the fence about buying 2K, send out some honest publicity for what's been going on the past 2 weeks, and then let's see how they handle this.

Money talks.

One angry person is an ongoing joke to them. All of us pissed off people united and being reasonable simply stating the lost money and how long it has been - that speaks in a volume they can actually hear.

It's up to you guys.

Obviously, I'm pissed off for my own situation. If anyone's in the same boat and down to make a little noise, tweet at them, too. Let's get our voices heard and see if we can rock the boat more in our favor.

I hope you guys have a great weekend!

TD;LR - if you haven't heard from 2K support/NBA 2K, pls tweet at them with how long you've waited, how much money you've spent, use the #NBA2K18 so awareness spreads. Money talks.

Cheers.