First time selling - buyer claims the wrong address was provided - is this legit?
This is my first time selling something on eBay.
The buyer (brand new account with no purchased history) purchased my item, then sent a message indicating that the address provided was wrong (house # was off by a digit).
Looks like an honest mistake, but just want to make sure this isn't some scam where the buyer sends me money, claims the wrong address, then requests a refund since eBay is notorious for siding with the buyer.
Thanks!
Posted Oct 13, 2017, 1:48 AM UTC
Do NOT ship to a different address than the one specified in the transaction. If the buyer made a mistake in their address, tell them you must cancel the sale, and they can fix their address and purchase the item again.