[FL] Water company sending bill for old residence

I have been receiving a bill and late fees for water service at a residence I no longer live at.

I moved July 10. For some reason I hadn't cancelled the water service until after, but it was done on July 27. I was told to tell the landlord that he must also contact them to verify we moved. I contacted the landlord that same day and he understood. August 4 I made a payment for the last time (for the July 3 to August 3 period) and deleted our account on the water company site.

The water company is sending a bill for August 3 through September 3. We've called every time they send a bill or a notice to pay and they keep parroting that the landlord hasn't contacted them and they are refusing to reach out to him instead.

We've done what they asked; we can't force the landlord to follow through. I don't understand why they don't just send him the bills. Can we not dip out without the landlord's permission?

Not sure if this is relevant, but the account name and the name on bills appears as "MyName (t) LandlordName (o)"

Posted Oct 18, 2017, 4:18 PM UTC

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swalsh411Quality Contributor•

Sounds like the account is in your landlord's name which makes it his problem. Did you ever establish service in your name or were you just listed as a tenant? Generally that would mean you provide them your SSN and they do a credit check.

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chilichickifyOP•

We were listed as a tenant I assume as the bills have a (t) next to our name and (o) next to the landlord/owner. I don't recall providing a SSN when we created an account on their website, but I can't be positive.

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