Source
r/ITCareerQuestions•
ChasingPaper26

Could I land an entry level help desk role with these skills? (Resume included)

Resume Help

I'm currently working on getting my compTIA A+ certification, however I'd like to start applying to entry level help desk positions asap.

I have learned programming (was going to be a web developer but have enjoyed learning the IT field MUCH more), basic experience with building computers, basic experience troubleshooting for friends and family, etc.

Here's the resume I'm currently working on...with a few tweaks do you all think I could qualify for an entry level help desk position?

https://imgur.com/a/t4TNg

Posted Oct 20, 2017, 3:46 PM UTC

32
Cache_Flow•

I'd change some of the wording. (Disclaimer I'm not a coder). At the top "built multiple...." Change build to created . where you mentioned you "learned stuff" change that to how you "utilized" those skills . same thing you said you "followed" standard agile practices. Use a better word like utilized again or Proficently used agile process to completion or something . use more action/doer oriented than passive/follow. Good luck

2
BeatMastaD•

You should be fine. I mean some places may not hire you since you don't have much experience with the systems site (which helpdesk usually supports) but you should be fine. What will really hold you back is having no certs and no degree and not in school.

1