Save your money, don't buy Razer products.
Against several people's advice I picked up a Deathadder Chroma in January. A month ago the middle mouse click stopped working. Razer support had me send it in for replacement. A few weeks go by and a Deathadder Elite shows up. That died in under a day. After two weeks of them giving me the runaround they finally agreed to send me a new mouse with expedited shipping if I cut the cord. I asked, "Okay, just so we're clear, if I cut the cord and send the photo you'll upgrade me to the Lancehead TE and send it out with expedited shipping?" (Both of which they'd previously agreed to do. They sent me back to the beginning of the process and asked for the serial number, (they already had it,) sent me an RMA label, (shouldn't need that,) asked me to send it back, (nope,) and told me they'd send me a new Deathadder Elite, (not the Lancehead they'd previously promised.)
After reading a few horror stories about people saying they'd cut the cord, sent in proof and never received their new mouse I said to hell with it. The Elite is in the trash and I'm shopping for a new mouse. It won't be a Razer product.
Posted Oct 28, 2017, 9:42 AM UTC