Source
r/DestinyTechSupport•
dgforce

Update to previous thread regarding random crashes

Link to previous thread here. So I've been having tons of issues with random crashing that wasn't existent in the beta whatsoever. I've done everything I can, short of spending hundreds of dollars on a new rig. Re-installed the game, scan & repair, updated all my drivers, bios, fresh install of windows. Nothing works. Strikes are completely impossible to complete, because I just crash at any random point throughout them and there is no function to rejoin. Crucible is completely pointless to even try doing, as I'll likely just crash and leave my team down a man. The only place I can go is Titan, and even then. I still randomly crash from time to time. Anyone got any idea as to what is causing this?

Posted Oct 31, 2017, 1:10 AM UTC

620
Nillard•

Do you have the same style of crash I do? Game randomly hangs. Clicking causes the "program is not responding" error and has yo be closed. Does not generate a crash log. GTX 960, I7, 12 gb RAM. Was not an issue in beta. Have tried everything you have, still happens.

4
dgforceOP•

Yup. Exact same kind of crash. No error message, no error log of any sort in the game files folder. i5 2500k, 770, 8GB RAM.

3
Nillard•

Curious on further similarities. What Windows are you running? On 7 myself. Installing Windows Updates didn't help.

Updated to Nvidia's newest drivers today. No change.

2
dgforceOP•

Windows10, with all the latest updates. Didn't make any kind of a difference using a fresh install.

1
Nillard•

Darn. It seems the only common string between all of us is Destiny 2.

1
Mrs_Chow•

Do you guys have the blizzard launcher open? If you don’t it can sometimes crash you. I had it happen to me twice.

2
dgforceOP•

Makes absolutely zero difference whether it's open or not. I crash regardless.

2
Buzzy243•

I don't really know if this will help you, but I had trouble completing any activities without a crash (3 Crucible games in a row would crash after about 2-5 minutes) because I pushed my 1050 Ti too hard.

I overclocked the card slightly and tested multiple times with 3DMark Firestrike. It ran fine in the tests, but D2 consistently crashed until I backed off on the GPU clock and the mem clock.

I know it will look awful, but maybe try running the game with integrated graphics and attempt to rule out your video card as the possible source of problems?

Good luck, man. Random crashes really suck.

2
dgforceOP•

Definitely not the source of my problems. I'm capping out at 70% useage, temps are fine too. I haven't OC'd my card or anything at all, nor my CPU.

My motherboard doesn't even have integrated graphics, so that's not even an option.

3
sixish•

Check your CPU usage during game. I was getting this exact problem but it's because my CPU is 100% utilized, i5-3750k / 980Ti. I don't have a fix for it yet.

2
dgforceOP•

Definitely not the problem. I'm crashing with only using 65-70% CPU.

2
RicketyRichardTracy•

High CPU usage is normal for a game. Generally, games will utilize 100% CPU or 100% GPU, depending on which is more in demand for the game being played.

1
EvilMatt-UK•

I was having freezing and crashing problems (including some BSOD's) until I reverted my CPU overclock back to stock. This is a 6 year old CPU (i7 2700K) which had never exhibited any instability with the overclock in all that time...

2
dgforceOP•

I've never had a BSOD from playing Destiny. Game just crashes constantly anytime I'm not on Titan, The Farm, or The Traveler. Those are the only three places I can be and not crash every few minutes.

2
m_w_h•

Post that follows assumes issues related to temperature and voltages have been checked for and dismissed.

Not widely known as it's not listed on their driver download page, Kepler based cards ( 460, 660, 670, 680, 560, 760, 770, 780 etc ) had a Nvidia 388.00 driver 388.10 hotfix, have you tried that?

http://nvidia.custhelp.com/app/answers/detail/a_id/4575/~/geforce-hotfix-driver-version-388.10

A new 388.13 WHQL driver was released a few hours ago but it's not known if it has the Kepler hotfix.

For reference, I'm running older 378.92 drivers for their consistent 'frame pacing / smoothness' and stability, not the highest frame rates but the most consistent for my aging GTX 760 2GB, other Kepler users are running 382.53 or below for similar reasons.

EDIT: Older drivers from http://www.nvidia.com/Download/Find.aspx

2
dgforceOP•

Yes. I’ve tried both versions of those, and it does nothing. Still the same random crashes and lockups. This is the only game ever that’s had this kind of behavior for me. I’d check my old driver version, but that’s not possible since I’m on a fresh install of windows. Either way, I’ve tried multiple different versions with no success.

2
m_w_h•

Hopefully the issue is resolved for you soon so you can enjoy Destiny 2.

I'll add a link to the official Nvidia driver archive as reference for anyone reading through the thread who wants to download older drivers.

http://www.nvidia.com/Download/Find.aspx

2
dgforceOP•

I just hope bungie gets their heads out of their asses and does something. I’ve been able to play, as long as I stay on titan. Every other zone is constant crashing.

1
Jdorme•

Came to say im having the same issue. You are not alone.

2