r/DigimonLinkz•
Shipuujin

[Guide] How to submit feedback to bandai namco

Guides/Tips

Seeing the numerous "I Quit" topics is disheartening. Let's try to prevent Bandai from messing up again. If we get many users to submit feedback, they might change their ways.

Here are some ways...

##App Store

  • Simply leave a 1-2 star review.

  • Cleanly explain your issues with the game.

  • If enough players lower the average rating, Bandai will take notice (Especially since it drives new users away from the game)


##Facebook

  • You may visit the official Facebook at https://www.facebook.com/DigimonLinks/

  • From there, you can simply send a Message and explain your concern. Please remember to be courteous as the people replying are mostly just Customer Service.


##Directly to Bandai (Most Recommended)

  • Bandai actually has a "Comments and Request" section on their website for Mobile games. You can access the Comment form in the following Link:

http://bnfaq.channel.or.jp/contact/note_o/1724

  • Once you enter that link, click "Comments and Request" on the bottom, then type up your Feedback

  • Make sure your Feedback is easy to read and respectful. They will not listen to hateful comments.


Here is an example of what you can write:

I am writing to express my concern with the recent Imperialmon DM Event. It is far too unfair for most players. Most players will not be able to gather enough points without spending copious amounts of cash. I would highly recommend either making the Event longer than a week, or reducing the amount of points required.

NOTE: Do not copy and paste that. Bandai will get suspicious seeing the exact same script over and over

If you are deciding to Quit, please do take a few minutes to send feedback to Bandai so they can improve the game.

Posted Nov 8, 2017, 9:02 PM UTC

6315
Loading comments…