(Doom) Major bug: d-pad and joystick not responding?

Question

I believe I've encountered a major bug in Doom in which I can't navigate the menu because the d-pad and joystick won't respond within the game. It was working perfectly fine yesterday when I was playing a few rounds of multiplayer and it's not my controller problem because I can navigate the home menu and play Rocket League just fine. I'm using all the latest updates and tried with Pro Controller, Joy-Con, Handheld, and Tabletop so has anyone else encountered this?

Posted Nov 21, 2017, 12:47 AM UTC

86
Ttm-o•

Close the game. Hard reset the console and you'll be fine. It happened to me yesterday and this fixed it.

10
daperaOP•

yep, that did it. thank you!

3
Ttm-o•

Yep, you're welcome man.

2
zenarcade1•

This literally just happened to me to and completely restarting the switch worked

2
crunch94SW-8030-4235-8538•

Same here :(

1
Etikaiele•

Same - I foolishly deleted my save data too... (Luckily online progression is stored on their servers)

I did a hard reset and removed/reinserted the micro SD and got it to work again.

1