r/macgaming•
ryanoh

Xbox controller dongle not working on Bootcamp Windows 10

The device to connect wireless 360 controllers works on my Mac, but if I boot into Windows that USB port shows and “unknown device” connected and can’t install a driver.

Is there a way to manually track down this driver and install it, or is this not even the correct problem?

EDIT: worth noting a wired controller works fine, it seems to be the single that’s missing a driver not the controller.

Posted Nov 30, 2017, 12:02 PM UTC · edited

54
costtech•

If it’s for the wireless dongle just google it and the Microsoft page should show up. Install the driver for the right controller and it should be good to go.

1
ryanohOP•

I tired this and could only find drivers for the controller. Does anything need to be done through bootcamp to get the usb to recognize the device correctly?

2
costtech•

I would uninstall the driver then reinstall the driver and use another USB port to plug in the device and see if that works. You might also have to find the unknown device in device manager and uninstall it while the dongle is plugged in then unplug the dongle, install the driver, then plug in the dongle.

Hope that helps.

1
lrflew•

From my experience, this may be one of two things.

First, if you're using Windows 7 (or older), then you need to install the driver, as it's not included. You can download the driver from here. If you're using Windows 8 or newer, then the driver is included already.

The other issue is if it's a knock-off receiver. I've bought two receivers (at different times), one being an official one from microsoft, and another cheap knockoff. An official one will say Microsoft on the top and bottom, and has the foil/hologram sticker on the bottom. If that doesn't describe your receiver, then that is what's going on. The unofficial Mac drivers detect it ok, but the official Windows one gets confused. These instructions should help you use Window's Device Manager to force the driver for the device, and then it should work.

1