Source
r/techsupport•
lordchamallow

Interesting restart issue.

Open

Hey guys, so I've been running Windows and Linux split between different drives for a while. Recently, my Windows had been randomly shutting down, and only my Windows. The Linux drive has remained entirely stable. No shutdowns, no freezes. I'm not quite sure why this is happening, but I would like to get it fixed. I am upgrading several components soon but my parts are as follows:

AMD FX-6300 @ 3.5ghz ASUS GTX 1060 3GB OC edition ASUS M5A97+ 8GB of vengeance DDR3 and a Corsair CX600

A standard Seagate drive, 500GB running Windows 10 Home premium, and an identical drive running Funtoo Linux.

Happy to provide any diagnostics or outputs. Thanks for any possible help, and if this isn't the sub for this then let me know.

Posted Dec 17, 2017, 4:16 PM UTC

39
Logg•

fwiw, I've had a hardware failure that affected windows before it affected linux. it was a RAM failure. Windows tried to use the ram, failed, and crashed. Linux I guess tried to use the ram, failed, and tried a different memory location? don't know exactly the technical details behind how linux got around it, but I confirmed it was bad ram with memtest86.

if that's not it, I guess focus on what particular error windows is throwing, and possibly just reinstall if you can't figure it out.

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lordchamallowOP•

I've reseated my ram and cleaned out my internals. Going to see how Windows uses my ram and report back.

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sysadminbj•

Windows Event Log showing anything interesting?

How’s your page file? Is it set to system managed? Based on your ram, your page file should be at least 12gig.

Any Windows updates fucking with your system?

Run the usual. Clean out temp files (DO NOT USE CCLEANER). Run Chkdsk on the C drive.

The fact that Linux is stable tells me that it is most likely a software issue within Windows. If the random reboots are getting really annoying, just backup and wipe.

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lordchamallowOP•

My paging file is 2GB... WEW. Looks like we've found the issue.

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lordchamallowOP•

Progress report, on the newer file size I am still getting hard shutdowns. Any other ideas?

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lordchamallowOP•

Currently running SFC /scannow to check the usual, and I will go for chkdsk after. Weirdly enough I had this issue before, and I believe I wiped my %appdata% cache to fix it, but doing this again on the new update I have hasn't fixed the issue. Will report what outputs I get and then see if a reinstall can't fix the issue.

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IAmBLD•

To be clear, is Windows shutting off? Or is it restarting on its own?

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lordchamallowOP•

Just a complete shutdown. Have allocated 12-16GB for my paging file, hopefully this has solved the problem.

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IAmBLD•

Hmm, sounds different than what I'm experiencing then. Thanks though!

1