My Williams Rhapsody piano is having trouble with all keys not working...sometimes
I've looked through the manual, and couldn't find a way to solve my issue. Some days when i turn my piano on, it works completely fine, and other days, not a single key works. I've tried factory reset(holding reverb + chorus, then turning piano on), and the regular reset(pressing transpose + octave). Anything that can help would be greatly appreciated. I haven't been able to practice consistently for months, and it has been very disheartening.
Posted Jan 7, 2018, 6:37 PM UTC
24
Unfortunately Williams pianos are...not really great quality. When I was teaching I always told students to avoid purchasing them. Due to the low price they often ignored my suggestion.
I think at this point the best you can do is contact the company repeatedly until someone either gives you a new one or fixes the issue.
Thank you, I will keep trying to contact them.