r/ProjectFi•
ferb

Moto X4 Crashing on Work Wifi

Support

Just got my Moto X4, loaded it with my apps and brought it to work.

It crashed 3 times on the work network yesterday, but did not crash once after I left work.

It has already crashed once this morning.

Any ideas? Hints? Clues?

Posted Jan 25, 2018, 2:17 PM UTC

49
meridianomrebel•

Are you saying it's rebooting itself, or WiFi is just crashing?

1
ferbOP•

Apologies, it's rebooting itself.

1
meridianomrebel•

I know there have been reports of people getting random reboots after the upgrade to Oreo. When you got your phone, did it come with Oreo already? If it didn't, and you had to upgrade to 8.0, I would recommend a Factory Reset to see if that clears up the reboots you're seeing.

2
hamsterhabitat•

Short of that, take a look at apps you've recently installed or have been updated. I was getting random reboots on my x4. I uninstalled nova launcher and it hasn't happened since...yet.

Safe mode is another option but you can't use your apps. I didn't even consider this since I use my phone for apps 99% of the time.

3
ferbOP•

thanks for that, i'll give it a try!

2
nambis•

My Moto x4 disconnects itself from wifi and won't reconnect, this seems like a common problem but I wish they would fix this

1
SmashesItNexus 5X•

happens on my 5x quite a bit. Happens more when my bluetooth is turned off, also happens when I get onto school wifi. It has been pretty annoying.

1
etihw_retsim•

Do you have DHCPv6 set up on your network by chance? That causes constant WiFi disconnects for me. (Mind you, I have a 6P, not an x4.)

1
[deleted]•

[deleted]

1