Thank you ESL!
Some of you might have seen my thread from a few days ago where I was trying to sell the premium tickets for ESL Katowice 2018 (thanks for the visibility upvotes). It's not that I changed my mind, and out of the blue decided not to attend the event.
As I explained in the previous thread, me and my wife wanted to attend the first Dota2 Major in Poland but we have a small kid. When we were buying the tickets we hoped that by the time ESL2018 comes he would be less troublesome and his grandparents could look after him for two days when we would be in Katowice. Unfortunately he needs a lot of attention, and we decided not to go.
I contacted u/ESLJohannes and briefly explained the situation to him, and that Ticketmaster refused to provide us with a refund. Today - a week later I got an e-mail from ESL saying that our situation is quite unusual and they will provide us with a full refund (minus the price of two collectors badges - that's totally understandable).
So this is my huge THANK YOU to ESL - they are humans too, guys, that's confirmed!
Jokes aside, I'm totally bummed that I won't get to meet n0tail and the rest of OG. I think that for me it was the most exciting part of attending this Major. I truly hope that our paths cross sometime in the future.
To everyone attending - have fun, it's going to be a very special event for sure.
(old thread: https://www.reddit.com/r/DotA2/comments/7vddfj/selling_two_vip_collectors_edition_tickets_to_esl/ )
Posted Feb 8, 2018, 5:57 PM UTC · edited
obviously an elaborate pr move from esl.
im on to u
It took effort from their side to coordinate this with the team organising the event in Poland, and ticketmaster.
Also they never even suggested that I should post anything here.
Inb4 "that's exactly what they'd say"
God damn it
Played like a god damn fiddle