United Airlines fucked me. How can I get reimbursed?

I went on a month long trip to Japan, flying out of Sacramento. Our connecting flight to SFO was cancelled the day-of. At the airport, the checkin counter agent asked if I could drive to SFO to catch the next leg of my flight, and informed me that my parking costs at SFO would be reimbursed by United. I asked for clarification because I knew the parking costs would be high, and she told me once again that my parking would be reimbursed.

At this point, I didn't realize that we could be put on a later flight. So we drove to SFO, parked in long-term parking, and barely made our flight.

After the trip, I asked for the $750 I paid for parking. In response, they told us we were misinformed and gave us each (two of us) $100 in travel vouchers on United, which are useless to me.

How can I get my $750 back?

Thanks.

Posted Feb 10, 2018, 9:39 AM UTC · edited

014
grasshoppa1Quality Contributor•

How can I get my $750 back?

What evidence do you have that this was promised to you?

Fuck it, I'll skip ahead: You can't.

17
systemlOP•

Maybe next time in a situation like this, I'll record the conversation on my cell phone.

1
Sh1pT0aster•

Or easier, just get it in writing.

11
Tyr_Tyr•

I don't know. Suing United in small claims court would totally be worth it. OP might not get the money but he'd get some value out of the suit. Possibly more value than the $750. Cheap to file too.

-2
grasshoppa1Quality Contributor•

OP might not get the money but he'd get some value out of the suit. Possibly more value than the $750.

How? He has nothing to even back up his claim.

12
Tyr_Tyr•

I find making United's life hell to be valuable. YMMV.

-10
thebenson•

... and then they'll go after you for filing a malicious suit and OP might be on the hook for attorney's fees.

Do you know how much United's lawyers get paid?

1
redditwastesmyday•

file Complaint with United. no harm in trying again.

https://www.united.com/web/en-US/content/Contact/customer/default.aspx

3
systemlOP•

I did. That's how I got the $100 travel vouchers.

Edit: Oh, again? I could try again.

1
[deleted]•

[removed]

1
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Author: u/systeml

Title: United Airlines fucked me. How can I get reimbursed?

Original Post:

I went on a month long trip to Asia. Our connecting flight to SFO was cancelled the day-of. At the airport, the checkin counter agent asked if I could drive to SFO to catch the next leg of my flight, and informed me that my parking costs at SFO would be reimbursed by United. I asked for clarification because I knew the parking costs would be high, and she told me once again that my parking would be reimbursed.

At this point, I didn't realize that we could be put on a later flight. So we drove to SFO, parked in long-term parking, and barely made our flight.

After the trip, I asked for the $750 I paid for parking. In response, they told us we were misinformed and gave us each (two of us) $100 in travel vouchers on United, which are useless to me.

How can I get my $750 back?

Thanks.


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