funds stuck in coinbase. need some advice.
I have some money sitting in coinbase that I've been trying to withdraw to my bank account. it would get taken out of coinbase, then a few days later just pop back up. I wasn't getting any sort of e-mail as to why so I emailed support and they finally got back to me:
I checked your account and noticed that the checking account in your Coinbase account has been deleted. There is an error message saying that were unable to locate your account.
While processing your transaction the bank sent us an R03 error code indicating they could not locate your account, so we couldn’t continue the process.
this isn't true. my bank account was listed in linked accounts. so I just deleted it to see if readding it would help and now I get this error:
This bank account cannot be added because previous attempts to process transactions were unsuccessful. Please contact your bank to ensure these details are correct.
so my withdraw wasn't working because my account was deleted but they somehow seem to know that process transactions with the account were unsuccessful? seems fishy..
does anyone know what this means? contacting support would seem to be a disaster right now considering the shit show coinbase and its users are going through at the moment. is it my bank not allowing me to link to coinbase or is coinbase stopping me from adding my account?
Posted Feb 16, 2018, 10:06 PM UTC
I would suggest creating an account on another exchange such as Gemini (which I am in the process of doing), adding your bank account, verify it, transfer your funds to Gemini, and withdraw that way. I know it is a lot but you will not likely get a response from Coinbase on this issue any time soon if ever. Hope this helps, and good luck!
its USD not tied to any coin. is it possible to transfer still?
I think you would have to purchase coin first, but you will be hit with some purchasing fees and mining/transfer fees as well. Just depends on if it is worth it to you.
that's what I figured. it would have been easier to just solve the issue with coinbase but I'll use another route. thanks for the reply.
If only there was some sort of digital token that you could purchase and transfer to another exchange...sort of like a coin...of bits.
okay. I was looking for some advice to see if the issue would be easily resolved with coinbase. I'd rather do that then go through the entire verification process of another exchange. plus, avoiding transaction fees would be optimal. but thanks for your input.