Setup Launcher Crashing [Win10]

Tech Support

My husband and I are getting back into SWTOR and, while I had no issue downloading the game, my husband for some reason can't even get the setup launcher to..launch. Running as administrator doesn't help. The launcher briefly pops up before closing/crashing with no error messages.

Any help in troubleshooting would be much appreciated; every forum post I've found on the issue is pretty old.

Posted Feb 26, 2018, 3:36 AM UTC

06
Praxos666•

Copy the game folder from your comp to his to save downloading again

or

See this Link

  1. create a folder where you want the game installed.

  2. grab the repair utility from this link and extract the files into that folder

  3. make a desktop shortcut for launcher.exe

  4. start the launcher with the shortcut

2
chilichickifyOP•

That worked; thanks so much!

1
jmmiracleMiracle Legacy - Star Forge•

The launcher briefly pops up before closing/crashing with no error messages.

Does this happen BEFORE or AFTER you put in your login credentials?

If it happens after, make sure your husband's Windows 10 version is on the latest (ver 1709). You can check this by right clicking on the windows flag, go to run, and type in winver and press OK. There was a bug with Windows 10 and multiple monitors that the 1709 version fixed. Also, make sure your graphics drivers are up to date.

1
chilichickifyOP•

Before logging in.

We go to swtor.com and click the download link. It prompts to run or save the setup launcher and then when we run it, it simply crashes. Running as administrator and disabling the firewall didn't help at all.

We'll try updating Win10 (he just told me he hasn't done the latest update..).

2
jmmiracleMiracle Legacy - Star Forge•

Ok, then I would try what u/Praxos666 suggested below.

1
chilichickifyOP•

Praxos' suggestion worked; thanks for the help!

1